RESERVATION

APARTMENTS

To book accommodation in apartments you should complete the application form on our website and if the apartment available on yours dates you should pay 30% of the total cost of living in the apartment on our bank account (prepayment for reservation is not less than 200 euros). The minimum period for booking - 3 nights. After receipt of yours payment we will send you booking confirmation. The advance payment serves as a guarantee, both from yours, and from our party and it does not pay back in case of not arrival of a visitor.

The price includes:

  • the possibility of accommodation during from 12 to 24 hours;
  • the possibility to leave luggage for register after eviction at 11:00;
  • in case your flight will be in the afternoon, and you would like to stay in the apartment before departure, and if the flight will be postponed from morning to evening, you should pre-warn the representatives of our travel agency about this and free apartment or room (if available) may be granted for a fee);
  • bed-clothes and towels for the shower (we recommend to bring beach towels with you);
  • change bed-clothes and towels one time in 7 days;
  • general cleaning of your apartment after you will leave it off;
  • all domestic appliances located in the apartment, Internet access and air-conditioning;
  • free parking for your car on our private parking (if apartment have a private parking);
  • the price includes all taxes, tourist fee and the cost of tourist registration.

PAYMENT FOR APARTMENTS HAS TO BE PAYED UP ON THE ARRIVAL DATE IN CASH.

STORAGE OF VALUES
You can leave valuable things in the apartments only on your own responsibility. In case of their loss the master or mistress of the house are not obliged to make amends to aggrieved person.

YOUR RESPONSIBILITY
Leaving the apartments visitors should close the door, windows, switch off light, gas, water. It is forbidden to leave the working conditioner and use it when doors and windows are open.
In case if accidental occurrences arise in apartments a visitor should inform the owner or his representative about that immediately.
Visitors are obliged to keep cleanliness and order and do cleaning in apartments where they live and take away garbage also. In the day of departure a visitor should leave apartments till 10:00 having left them in the same state in which he received them.
You have to leave the apartment in the same state in which it was provided for you. Owners may recover all the damages at your expense.

NUMBER OF GUESTS
Stay in the apartments is permitted only for that number of guests whom booked the apartments.

NOISE
You have not to make noise after 23:00 and till 7:00 o’clock, and also during after-dinner time from 14:00 to 17:00 o’clock. The sounds of the TV set or music should not be too loud so as not to disturb neighbors. It is the requirement of the urban legislation.

ACCESS
In the case of necessity the easy access to apartments must be provided for the owners of the apartments or their representatives.

SMOKING IN APARTMENTS IS FORBIDDEN!

EXCURSIONS

To book our excursions you should complete the application form on our website and if the excursion available on yours date you should pay 30% of the total cost on our bank account or to representatives of our travel agency in cash. After receipt of yours payment we will send you booking confirmation. The advance payment serves as a guarantee, both from yours, and from our party and it does not pay back in case of you refuse from trips less than 48 hours before the start of the tour.

PICK-UP SERVICE

To book our pick-up service you should complete the application form on our website and if the service available on yours date you should pay 100% of the total cost on our bank account or to representatives of our travel agency in cash. After receipt of yours payment we will send you booking confirmation. If you have booked accommodation in our travel agency, prepayment transfer is not required. You should pay service upon arrival along with the rest amount for accommodation to the representative of our travel agency in cash. The advance payment serves as a guarantee, both from yours, and from our party and it does not pay back in case of you refuse from trips less than 48 hours before the start of the tour.

Ask all your questions, agree on the reservations and get details for payment, you can on e-mail:
terrabalkan@hotmail.com

IT IS MEANT THAT WHEN BOOKING YOU AGREE WITH THESE RULES.